Return & Refund Policies
Terms, Conditions, Return & Refund policies!
Right of Withdrawal
If you are a consumer, you have the legal right to withdraw from your purchase within 14 calendar days without giving any reason.
This period starts from the day you receive the product.To exercise this right, you must notify us by email at [your email] within the 14-day period.
Conditions for Returns
To be eligible for a return:
The powerbank must be unused, in its original packaging, and in the same condition you received it.All accessories, manuals, and original tags must be included.We reserve the right to refuse returns if the item shows signs of use, damage, or missing parts.
Non-Returnable Items
We cannot accept returns for:
Products damaged due to misuse, accidents, or unauthorised repairs.Products returned beyond the 14-day withdrawal period (unless covered by warranty).
How to Return
Email us at [your email] with your order number and proof of purchase.We will provide you with the return address and instructions.You are responsible for the cost of return shipping.We recommend using a tracked shipping service as we cannot be held responsible for lost returns.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.Approved refunds will be processed to your original payment method within 14 days of receiving the returned product.Shipping costs paid at the time of order are non-refundable.
Contact Information
[Broton]
Email: [broton.store@gmail.com]
